Shipping Policy

Thank you for shopping with LAKE SMELL. We are committed to processing and delivering your order safely and efficiently.

Order Processing

Orders are normally processed within 1–3 business days after payment is confirmed.
Orders are not processed or shipped on weekends or public holidays.
You will receive a shipping confirmation email with tracking information once your order has shipped.

Shipping Time

Standard shipping generally takes 3–7 business days after the order has shipped.
Delivery times may vary depending on your location, carrier, weather, holidays, or other circumstances beyond our control.
International orders may take longer due to customs clearance.

Shipping Charges

Shipping charges are calculated and shown at checkout based on your delivery address, package size and chosen shipping method.

Tracking Your Order

Once your order ships, you will receive a tracking number by email. Please allow 24–48 hours for tracking information to become available.

Delayed or Lost Orders

If your order is delayed, please check the tracking first. If it has not arrived within the expected time, contact us and we will help you with the carrier. We are not responsible for delays caused by incorrect addresses, customs, weather, or carrier issues outside our control.

Incorrect Shipping Address

Please make sure your shipping address is correct before completing your purchase. Additional charges may apply to reship orders sent to an incorrect or incomplete address.